How do I request an underground line locate for utilities?
Customers must call the 811 hotline or 800-DIG-TESS (800-344-8377) at least two working days prior to beginning excavation. The hotline operator will notify local utilities of the dig location, and utility representatives will mark underground utilities with paint or flags. Private property utility lines will not be located by the representative. 811 hotline

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1. What phone number do I call to report an outage?
2. What do I do if my power goes out?
3. Where are my breakers located?
4. When my breaker fails, who is responsible for replacing it?
5. What is the most frequent cause of power outages in San Marcos?
6. When my meter loop is damaged, what am I responsible for repairing?
7. How do I report tree limbs on power lines?
8. When will the City trim tree limbs?
9. Who do I call if there is a low hanging wire or a wire on the ground?
10. How do I request an underground line locate for utilities?
11. When my meter loop is ready, how do I request a meter?
12. How do I request electrical service?
13. How do I know who my electric provider will be?
14. How do I read my electric meter?
15. How do I request an energy audit for my house or business?
16. How do I report a street or customer light outage?
17. Does the City support Net Metering?